What to Do If You Haven't Received Your Product Registration EmailUpdated 5 months ago

Thank you for registering your product! After completing the product registration form, you should receive an automated email with steps on how to leave a review and claim your free swag pack. If you haven’t received this email, there are a few common reasons and steps you can take to resolve the issue.

Common Reasons You May Not Have Received the Email

1. Spam or Junk Folder

   • The email might have been caught in your spam or junk folder. Please check these folders and mark the email as “not spam” to ensure future emails reach your inbox.

2. Incorrect Email Address

   • Double-check the email address you entered during registration. If you believe there was an error, you can contact us for assistance.

3. Email System Delay

   • Occasionally, our email system may experience slight delays. Please wait up to 24 hours after registering for the email to arrive.

Next Steps

If you’ve checked your spam/junk folder, verified your email address, and waited 24 hours but still haven’t received the email, you can proceed with the following steps:

1. Leave a Product Review

   • Follow the instructions in this guide on how to leave a product review.

2. Email Us

   • After leaving your review, take a screenshot of it and email it to [email protected].
   • Include your shipping address in the email so we can send your swag pack.

We're Here to Help

If you have any questions or encounter further issues, feel free to contact our support team at [email protected] or call us at 888-924-8644.

We appreciate your patience and thank you for your feedback!