Madd Gear Shipping PolicyUpdated 5 months ago
At Madd Gear, we aim to provide a seamless shipping experience for our customers. Below, you’ll find detailed information about our shipping options and policies to ensure you receive your orders as efficiently as possible.
Ground Shipping
Delivery Cost: Free on all orders over $19.99. For orders under $19.99, delivery costs range from $5.00 to $7.50.
Delivery Times: Typically, delivery takes 4 to 5 working days for West Coast addresses. For remote East Coast locations, delivery may take up to 9 working days.
Note: Delivery times may vary depending on location and carrier demand.
Express Shipping
Delivery Cost and Time: Costs and times vary based on the expedited shipping option selected during checkout. An estimated delivery date will be displayed before you complete your purchase.
Remote Areas
Certain remote areas in the United States may be subject to extended delivery times. We strive to deliver your order promptly but encourage customers in remote locations to anticipate possible delays.
Hawaii
Unfortunately, we do not ship to Hawaii at this time.
Additional Information
All orders are processed and shipped within 24 hours, Monday to Friday.
Delivery times, availability, and costs are subject to change.
If you have any questions or need further assistance regarding your delivery, please feel free to contact us:
Phone: 888-924-8644
Email: [email protected]
Frequently Asked Questions
How long will it take for my order to arrive?
Madd Gear offers free ground shipping on all non-bulky orders over $19.99 to most of the United States. Delivery times typically range from 4 to 9 working days, depending on your location.
Why do delivery times vary?
Delivery times depend on your proximity to our warehouses and carrier availability. While West Coast locations usually receive orders within 4 to 5 days, remote East Coast addresses may take longer.
Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor your delivery status.