Madd Gear My 1st Electric Bike - Charging ProcedureUpdated a few seconds ago
🔋 How to Properly Charge the Battery on Your Madd Gear My 1st Mini Electric Motorcycle & Dirt Bike
Many customers experience issues with their bike not operating correctly because the battery has not been fully charged. Please follow these instructions carefully to ensure your bike is ready to ride.
1. Why a Full 24-Hour Charge is Required
The included AC wall charger has an indicator light that turns green when the battery reaches a partial voltage threshold.
This does not mean the battery is fully charged.
The bike’s Battery Management System (BMS) requires a minimum of 24 hours of uninterrupted charging when first charging the bike (and after long storage periods) to balance the battery cells.
If the battery is not charged for the full 24 hours, it may remain at a low-voltage state, and the bike’s built-in safety feature will prevent it from powering on.
2. Step-by-Step Charging Instructions
Turn the bike’s power switch OFF.
Plug the charger into a standard household outlet.
Connect the charger to the charging port on the bike securely.
Leave the charger connected for a minimum of 24 continuous hours, even if the indicator light turns green.
After 24 hours, disconnect the charger from the bike and outlet.
Tip: Avoid unplugging the charger early, even if the light is green. The BMS needs the full charge cycle to balance cells and enable proper operation.
3. Troubleshooting Charging Issues
The bike won’t power on after charging:
Was the bike charged for the full 24 hours?
If no, reconnect the charger and complete the 24-hour charge.
If yes, unplug and replug the charger to reset, then attempt another full charge.
Charger light turns green quickly:
This is normal; it means the voltage threshold was reached, not that the battery is fully charged. Continue charging for the full 24 hours.
4. Ongoing Charging Best Practices
After the initial 24-hour charge, standard charging time is typically 8–12 hours when the battery is low.
Always charge the battery immediately after riding to prevent it from dropping into a low-voltage state.
Do not allow the battery to sit unused for long periods without charging; recharge at least once a month during storage.
5. Why the Low-Voltage Safety Feature Matters
The BMS is designed to protect your battery from damage caused by being too low. If the voltage drops too far, the bike will not operate until the battery has been fully charged and balanced. Completing the full 24-hour charge ensures the bike is ready for safe use.
6. Still Having Trouble?
If your bike will not operate after completing the full 24-hour charge:
Confirm all charger connections are secure and the charger is working.
Check that the bike’s power switch is turned ON.
If the bike still does not power on, please contact our U.S.-based Customer Support Team:
Phone: 1‑888‑924‑8644
Email: [email protected]