Information on Protection Plans Purchased from Retailers

Thank you for reaching out to Madd Gear regarding a protection plan. We want to clarify that protection plans purchased at retailers, such as Walmart, are managed by the retailer and their associated insurance provider. Madd Gear is not involved in these protection plans, and all inquiries should be directed to the retailer or the protection plan provider.

Walmart Protection Plans by Allstate

If you purchased a Walmart Protection Plan by Allstate, here are some key details to help you:

How to Purchase a Protection Plan

Protection plans can be added to eligible items during checkout on Walmart.com.
If you’d like to add a protection plan after your purchase, you can do so in-store within 30 days of your online order. You’ll need your receipt to complete the purchase.

What Walmart Protection Plans Cover

Walmart protection plans provide coverage starting on the date of purchase. These plans are designed to cover:

Defects not covered by the manufacturer warranty.
Accidents such as drops or spills.
Damage to the product during use.
Replacements or repairs at no additional cost, where applicable.

Types of Protection Plans

Standard Plan: Covers mechanical and electrical failures, power surges, and breakdowns during normal use.
Accident Plan: Covers drops, cracked screens, liquid damage, and everything included in the Standard Plan.

Filing a Claim

If you need to file a claim for your Walmart Protection Plan:

Visit the Walmart Protection Plans by Allstate.
Select File a Claim.
Log in or set up an account.
Follow the prompts to complete the claim process.

Tracking an Existing Claim

To track a claim:

Visit the Walmart Protection Plans by Allstate.
Select File a Claim.
Log in to your account.
Follow the prompts to track your claim status.

Additional Assistance

For detailed FAQs, terms and conditions, and more, visit the Walmart Protection Plans by Allstate page.

If you have questions regarding your Madd Gear product not related to the retailer’s protection plan, feel free to contact us at [email protected] or call 888-924-8644.