How do I update my shipping address if it's not recognized on your system?Updated 4 months ago

If your shipping address is not recognized by our system, it may be due to differences in the way our system formats addresses compared to how you reference it. Here are a few tips to resolve this issue:

1. Use Google to Verify the Address:

   • Enter your address into Google and check the suggested format.
   • Sometimes small variations like abbreviations (e.g., "Lane" to "Ln" or "West" to "W") can make a difference.

2. Double-Check for Typos:

   • Ensure all information, such as the street number, city, and ZIP code, is entered correctly.

3. Avoid PO Boxes:

   • Please note that we do not ship to PO Boxes. Be sure to provide a valid street address.

If you continue to experience issues, feel free to contact our support team for further assistance. We're happy to help!